Chateau La Tour de Chollet – Privacy Policy

We take the security of your personal information very seriously, we will only use your contact details in relation to your wine order, B&B booking or newsletter subscription, we will not contact you for any other reason, we will not share your information with any third party.  Please see below for full details.

Newsletter Emails:

Our newsletter emails are issued every quarter, and with short monthly updates in between, usually no more than 12 per year in total, and if you wish to unsubscribe at any time you will find an unsubscribe button at the end of all of the newsletters.

Our direct email subscriptions are processed by Campaign Monitor.  They confirm that they do not use any information gathered for their own purposes, your email address is used to only send you information that you have requested.  Campaign Monitor will not use or disclose your personal information without your consent.

www.campaignmonitor.com/policies/#privacy-policy.

The data recorded and stored by Campaign Monitor includes: full name, email address, date and time added to campaign monitor list, campaign monitor subscription status (e.g subscribed, unsubscribed), Photo (if added by you), Source ID (text entries regarding source of subscription), Date and time any emails are opened and links within clicked, destination of links clicked, Location, determined by location of closest email relay server, can be inaccurate, Email software used to open emails, Date and time last update to user information on Campaign Monitor.

 

Bed and Breakfast:

Direct Bookings: To confirm a direct B&B booking we need your email address, name and telephone number – we confirm that this information will not be shared with any third parties, your details are kept on our business computer which is accessed only by Paul & Kirstie and is password and firewall protected.

Card payments: if you pay your deposit via credit/debit card your details are deleted/destroyed immediately after payment is taken and are not stored in anyway.

Owners Direct Bookings: as per our direct bookings your email address, name and telephone number are never shared with any third party.  Please see the Owners Direct website for their privacy policy:   owners direct privacy policy

 

Online Orders:

For any delivery we require a postal address and telephone number – these are then sent on to our delivery company, EHD London (www.ehdlondon.com).  Except for sending on to the delivery company Chollet does not share your details with any other, your order is kept on our business computer, access is limited to Paul & Kirstie and it is password and firewall protected.

Payments – at Chollet we do not see or hold any card details, they are dealt with via your preferred payment method paypal or worldpay, please see below for their privacy policies:

Paypal Payments: www.paypal.com/en/webapps/mpp/ua/privacy-full

Worldpay Payments:  www.worldpay.com/uk/privacy-policy

If you have any questions please do let us know.

 

 

 

 

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